FAQ
All
packages are processed within 24 hours of the receipt
of the order.
- Shipping times depend on the shipping method
you select.
- All packages
shipped using insured Australia
Post.
- International orders are
shipped using International Air
Mail, which normally takes about
a 1-2 weeks, but also depends
largely on the destination country's
postal service.
- Please allow
up to 4 weeks for delivery of
International orders, since some
packages will be held up in customs
in the destination country.
What
payment methods do you accept?
- All payments including
shipping and handling fees must
be made through paypal or bank
transfer within Australia.
Do you accept
international orders?
- We
currently accept orders from Australia
and New Zealand.
- Please remember
that international
orders are subject
to being charged
customs fees by the
destination county's
government.
- We have
no control over how
much you are charged
for customs and the
fees are completely
independent of All
of the Above.
- Please
understand that we
cannot be held responsible
for any additional
charges the destination
country imposes on
you.
How
much does shipping cost?
- Shipping
costs depend on the size of the
order and the shipping method you
select.
- Once your order is
placed we will get back to you
with a total charge for shipping
options
Do
you sell at wholesale prices
to retail stores?
- If you are interested in stocking our in house label above. please contact kerry@alloftheabove.com.au for look books and prices
- For contact information about the
brands we carry, please e-mail
us at us@alloftheabove.com.au
- Are
there other ways to order besides
ordering online?
- Yes,
for those of you that are still
uncomfortable ordering online,
we do accept order via email
or phone. To e-mail us an order,
contact us at sales@alloftheabove.com.au
- Or
just get in touch with us via phone
+61 3 8415 0461
Exchanges
- We do not do exchanges.
We issue credit for your return
item upon receipt, and you can
place an order for a new item at
your discretion
How
can I get my clothing line featured
in your store?
- To submit your clothing
line for consideration on our site,
please mail us a catalog of your
goods (info@alloftheabove.com.au)
Even though we will review every
catalog we receive, please understand
that we receive many such requests
and there is no way that we can
carry all the gear that is submitted
to us.
